Well, you saw the above Goofy toy in the previous post, but, boy - the hassle I had from the seller with this. He described it as 'near mint' condition on eBay, but there were a few splits in both rubber tyres and the friction-drive mechanism didn't run smoothly. Then I discovered one of the wheels wasn't affixed to its axle properly and wobbled. It was really the Goofy figure I wanted, because I'd had my original for years, long after the scooter had been consigned to the toy scrapheap, but the replacement wasn't cheap and I felt the seller had been remiss in not describing condition in precise detail.
I therefore contacted him to let him know about the flaws and this was his reply:
OK firstly I'm sorry about that I did not realise because I did not check....and secondly I will give you a refund...Would you be happy with £10 !!!
I suggested £15 and he went silent on me, so I sent him several photos of the wobbly wheel in different positions. (I'd first taken a video of the fault, but found I couldn't send it via eBay messages.) When the seller eventually got back in touch, he claimed eBay were experiencing difficulties and he was therefore unable to send a refund, instead asking me for my bank details. I responded saying that I was reluctant to do this, but that he should be able to refund me through PayPal.
Not according to him, as, allegedly, PayPal asked him to supply my bank details, which is obviously a load of old pants because PayPal already has them. All he had to do was type in the amount and press 'send' or 'pay now' (or whatever it says) and the money goes straight into my account. I was thoroughly fed up by this time, but there'd been another development. While testing the scooter by gently running it over my carpet, part of the rubber tyre fell off (see bottom pic), the result of the splits in the rubber being unable to cope with contact with the floor while in motion.
I therefore sent the seller a photo and suggested £20 would be a more realistic refund given the extent of the damage. I was reluctant to return the toy as I've been looking for one for years, and I hoped to be able to effect a repair of sorts, but felt the price should reflect the condition. Not unreasonable I would've thought. However, the seller, perhaps emboldened by a few beers (it was Friday night) started to get cheeky. Here's what he said in one of his responses:
Stop winging (sic) about a wobbly wheel and a split tyre nothing g (sic) a little glue won't fix... my five year old grand daughter cries over less things..and I can only pay you when ebay fix there (sic) problems... then maybe when you fix the tiny issue you will stop crying
A wobbly wheel and decaying rubber tyres on a friction-drive toy are not what I'd call a 'tiny issue', so I told the seller I was fed-up with his prevarication and insolence and would be opening a case against him. (It was by now Saturday morning.) So I did, and won it within a very short time, but the seller contacted me and asked me to get in touch with eBay and let them know that he'd now offered to refund me, and then he would pay me. What? He was wanting me to close the case before he'd sent the refund? Must think I zip up the back.
When I'd first received the toy, I gave it a cursory perusal before rushing out to a dental appointment, but not before giving him positive feedback because I was impressed by the next day delivery. However, when I returned and examined it more fully I discovered it was far from the near mint condition he'd claimed it to be in. I eventually added to my feedback to reflect its true condition, but not until after the seller had been messing me about for a day, and coming up with all sorts of excuses for being 'unable' to refund me. Sore at losing the case, he responded to my feedback with a tissue of lies and some spurious insinuations.
Here's what he wrote in reply to my feedback:
The buyer is over reacting to a tiny split on the tyre... plus when the toy left me there was no wobbly wheel ...something sinister going on. Anyway I have blocked him from buying off Me in the future.
A redundant gesture as I'd never buy anything from him again, which he must surely have realised. (The above comment has since been removed by eBay.) And how can he say there was no wobbly wheel when it left him, as he claimed earlier he hadn't checked the toy before sending it? Was he lying when he said he hadn't checked, to make out he didn't know it was faulty when he actually did, or was he lying when he said it didn't have a wobbly wheel to insinuate I was lying? Both his claims can't be true, but I'll leave you to decide which one was the lie. One thing's for sure - he's the only one involved in 'something sinister', not me.
Below are the photos I sent him revealing what he calls a tiny issue. Doesn't seem to be concerned that his description of near mint was very far from the case.
Anyway, let's name and shame the seller as it's what he deserves after his his deceitful shenanigans. His seller name is 4corgirockets and his first name is Cliff - so think twice about buying anything from him lest it doesn't match his description. In my case he said he'd give me a refund and then came up with excuse after excuse for not being 'able' to because of eBay and PayPal. There must be some reason why he tried so hard to avoid refunding me through the usual channels. Didn't seem to have a problem once eBay ruled against him though, eh?
Oh, incidentally, I've since repaired the toy to an acceptable standard, but I'll have to keep a lookout for replacement tyres as the decay on the original ones has set in. I've no way of guaranteeing that other bits won't drop off in the future. I had the choice of it being a damaged toy or a repaired one, so I chose the latter option. However, no way in hell was it a near mint one.
The good news is that following its repair, the toy now races over the carpet like a demon. Just gently rev it up and off it goes - result! Now that I know it works as it should, it'll get tucked safely away in its box until I want to steal another wee look at it it to remind me of an earlier time in my life. After all, that's what such things are for.
******
(Update:) Incidentally, the seller has been bombarding me with desperate eBay messages since I first published this post, childishly threatening me with solicitors and the police for simply relating the facts. His ravings are now becoming increasingly insulting and abusive, indicating, I'd say, that he's several sandwiches short of a picnic. He's certainly a stranger to reality in the way most other people experience it. I've simply stopped reading them now, which is bound to annoy him when he reads this update. (And still they come, as I can see from my inbox.)